Privacy Policy

A legal disclaimer

Effective Date: [2/1/2025]

1. Introduction

NivixCMS values the privacy and security of our users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our software for investigation management NivixCMS. By using the Software, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect the following types of personal and non-personal information:

Personal Information: This may include your name, email address, phone number, job title, organization name, and any other information you provide when you register or interact with the Software.
Investigation Data: As part of the investigation management functionality, you may input sensitive data related to investigations, such as case details, evidence, notes, and communications. This data is collected and stored solely for the purpose of managing investigations.
Usage Data: We collect data on how you use the Software, such as IP addresses, browser type, device type, operating system, and timestamps of your activities within the Software.
Cookies and Tracking Technologies: The Software may use cookies and other tracking technologies to enhance user experience, analyze usage, and provide personalized content.

3. How We Use Your Information

We use the collected information for the following purposes:

To provide, operate, and maintain the Software and its features.
To manage and track investigations, including case data, evidence, and related communications.
To improve, personalize, and optimize the user experience within the Software.
To communicate with you, including sending service-related notifications, updates, and support messages.
To monitor the performance of the Software and analyze usage trends for optimization purposes.
To comply with legal obligations and regulations related to investigation management.

4. Sharing of Information

We do not sell or share your personal information with third parties, except in the following situations:

Service Providers: We may share your information with trusted third-party service providers who assist in the operation and maintenance of the Software, such as cloud storage providers, analytics services, and technical support.
Legal Compliance: If required by law, we may disclose your information to comply with legal processes, court orders, or other legal obligations.
Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of the transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your personal data, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We will retain your personal and investigation data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. You may request the deletion of your data by contacting us at legal@nivixcms.com However, certain data may be retained for legal, security, or business purposes.

7. Your Rights and Choices

You have the following rights regarding your personal data:

Access: You may request access to the personal information we hold about you.
Correction: You can request that we correct or update any incorrect or incomplete information.
Deletion: You can request the deletion of your personal data, subject to any legal retention requirements.
Opt-Out: You may opt-out of receiving marketing communications from us at any time.

To exercise these rights, please contact us at legal@nivixcms.com

8. Third-Party Links

The Software may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies before providing any personal information.

9. Children’s Privacy

The Software is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by updating the "Effective Date" at the top of this policy.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

NivixCMS
legal@nivixcms.com